We are committed to delivering products that meet your expectations. If you require any assistance in understanding our shipping policy, please don’t hesitate to call our helpline +91-9818802766  or mail us at


o  In the rare case, due to a technical issue at the bank/payment partner if the amount has been deducted from your account however your order status continues to show as pending payment or payment failed, please do not worry. Your money is safe. Simply write to us on or whatsapp us at +919818802766 and we will look into it on priority.

o  Orders once packed or shipped CANNOT be cancelled/modified.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

o  Under normal circumstances, we deliver products within 5 business days of the order being confirmed. If you’re in a Non-Metro, all products usually reach you within a time span of 3 to 12 days, and for very remote locations, though extremely rare, the time for deliveries may exceed 12 days.

o  All items are shipped within 3-7 working days of receiving the order. In the unlikely event that we are not able to ship your complete order within 7 days of the order, we shall cancel the unshipped part of the order. In such a case, your payment for the unshipped items in your order shall be refunded, in the manner you have made the payment. The refund will be done as soon as possible and we, at HipnHappy, are committed to it

o  If you believe that the product is not received in perfect condition or if the packaging has been tampered with or damaged before accepting delivery of the goods, please refuse to take the package, and call us on +91 9818802766 (9.30 AM – 6 PM) or mail mentioning your order reference number, along with unboxing video (if you have accepted the delivery). We shall make our best efforts to ensure that a replacement is made to you at the earliest.